Responsible Gaming
Gaming Should Be Entertainment
At Urban Studios, we believe that gaming and casino activities should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. While games of chance can be fun and exciting, they carry inherent risks. We are committed to promoting responsible gaming practices and supporting the well-being of our users.
Remember: The odds always favor the house. Play only what you can afford to lose, and never gamble with money needed for essential expenses like rent, bills, or food.
Age Verification
Gaming and casino activities are strictly for adults only. In India, you must be 18 years of age or older to participate in any gaming activities on this site.
We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not access gaming services on this website.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing Losses: Trying to recover money lost by gambling more
- Hiding Gambling: Concealing gambling activities from family or friends
- Increasing Stakes: Needing to bet larger amounts for the same excitement
- Loss of Control: Unable to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Financial Strain: Borrowing money to gamble or gambling with money meant for bills
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Damaged Relationships: Conflicts with loved ones about gambling habits
- Failed Attempts to Stop: Repeatedly trying and failing to cut back on gambling
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Controls
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Enable periodic reminders of how long you've been gaming and how much you've spent
- Session Time Limits: Set automatic session timeouts to prevent extended play
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose (ranging from days to years)
- Account Closure: Permanently close your account if you wish to stop gaming entirely
To activate any of these tools, contact our customer support team or visit your account settings.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to these trusted organizations:
India
- All India Gaming Federation (AIGF): For information and resources on responsible gaming in India
- National Centre for Excellence in Mental Health (NCEM): Mental health support services
International Support Services
- GamCare (United Kingdom): www.gamcare.org.uk — Free and confidential support
- GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free online counseling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Information and resources
- National Council on Problem Gambling (United States): www.ncpgambling.org — Free helpline and resources
If you need immediate help: Please contact a mental health professional, your doctor, or reach out to one of the organizations above. There is no shame in seeking support — many people have successfully overcome problem gambling with professional help.
Take Action Today
If you believe you have a problem with gambling, seek help now. Reach out to the support organizations listed above or contact our customer support team to access self-help tools and resources.
Your health and well-being are our priority. We are here to support you in maintaining a safe and enjoyable gaming experience.